Shipping policy

Shipping Policy – Elanvitto

Thank you for shopping with Elanvitto. We are committed to delivering your orders safely and efficiently across India. Please read our shipping policy carefully.

1. Order Processing

  • Orders are usually processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During sales, festive periods, or high-demand seasons, processing times may be slightly delayed.

2. Shipping Coverage

Elanvitto currently ships across India.

We aim to deliver to most pin codes through our trusted delivery partners.

3. Estimated Delivery Time

Estimated delivery timelines are:

  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 5–8 business days
  • Remote Locations: 7–10 business days

Delivery timelines are approximate and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.
  • Free shipping may be offered on selected orders, promotions, or minimum purchase values.

5. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation message/email
  • Tracking details and courier information

Customers can track their orders using the provided tracking link.

6. Delayed or Failed Deliveries

While we strive for timely delivery, Elanvitto is not responsible for delays caused by:

  • Courier partner issues
  • Natural disasters or weather disruptions
  • Incorrect shipping address provided by the customer
  • Government restrictions or unforeseen logistical issues

If delivery fails due to an incorrect address or unavailable recipient, re-shipping charges may apply.

7. Damaged Packages

If your package appears damaged at the time of delivery:

  • Please refuse the package if visibly tampered with, or
  • Contact us within 48 hours of delivery with photos of the package and product

We will investigate the issue and provide appropriate assistance.

8. Contact Us

For shipping-related queries, contact:

Elanvitto Customer Support
Email: support@elanvitto.com
Phone: +91-XXXXXXXXXX